1. Scope
This Payment Policy describes how fares, fees, payment methods, refunds, and driver payouts are handled on the Daji platform.
2. Fares and fees
Estimated or final fares may include base fare, time and distance components, surges or demand adjustments, tolls, waiting fees, and applicable taxes. The amount payable is confirmed in the app before payment is completed where possible.
3. Payment methods
Accepted methods may include cash (where enabled), cards, and other digital wallets supported in your market. You are responsible for ensuring sufficient funds and accurate payment details.
4. Authorization and receipts
By confirming a trip or related charge, you authorize Daji or its payment partners to process the amount due. Receipts or trip summaries are provided in the app or by email when available.
5. Refunds and adjustments
Refund or fare adjustment requests are reviewed according to trip evidence and platform rules. Approved refunds are returned to the original payment method when technically possible.
6. Driver earnings
Driver partners receive payouts according to the commission structure and payout schedule communicated in the driver materials or app. Incorrect bank details may delay transfers.
7. Disputes
Payment disputes should be raised promptly through in-app support or the Help Center so the trip can be reviewed.